The First Accessible Tourism and Barrier-free Access Guide Portal in Malaysia

Barrier Free Rating: [starrater tpl=10]
Assessment Date: 18 July 2011 by Lot Yee
Introduction: Sungei Wang Plaza(Chinese: 金河廣場) is a popular shopping centre situated in the Bukit Bintang area of Kuala Lumpur. It was opened in 1977.The mall is well known for gathering a variety of products under one roof, including clothes, soft toys, games, watches, bookstore, lifestyle items and entertainment. The sixth floor of the mall has been established as T-zone (aka. Trendy Zone on The Roof), which generally caters for teenager fashion clothes, shoes and other trinkets. A lot of local designer clothes and accessories can be found with affordable price.The third floor (IT@Sungei Wang) is known for its selection of computers, IT hardware and software. Connecting the mall with the main road is Fiesta Street which is a new sidewalk with a selection of Italian, American, Chinese, South African and Aseana fare.
Transportation: Bus:- Stop in front of Imbi Plaza
Lrt:- Monorail: Imbi or Bukit Bintang station (However, both station is not accessible by disabled)
Disabled Car Park: Location: Located at B2, right beside blue zone lift lobby. Only 2 space available.

Lift lobby at blue zone.

Lift lobby at blue zone.

Ticket machine is not disabled friendly.

Ticket machine is not disabled friendly.

Disabled Car Park

Disabled Car Park

Appropriate size? The dimension of parking space is not appropriate but the overall space is big enough for wheelchair transfer.

Need to call for assistant? [No]

Main Entrance: Accessible? If not, is there alternative entrance? State location:

Trolley ramp at main entrance.

Trolley ramp at main entrance.

Stepless side entrance.

Stepless side entrance.

Not accessible. There is a trolley ramp which is not suitable for disabled to use.

However, stepless side entrance located at left side of main entrance is accessible.

Disabled Toilet:
zone Orange in between F.O.S and Mc Donald.

zone Orange in between F.O.S and McDonald.

•	The door is locked. There is no notification direct user to get the key from toilet staff.

No notification direct user to get the key.

The door can’t be fully opened.

The door can’t be fully opened, open to inside.

The grab bar prevent wheelchair user to transfer from wheelchair to toilet bowl.

The grab bar prevent wheelchair user to transfer.

This tap of the hose isn’t user friendly.

This tap of the hose isn’t user friendly.

Location: Concourse/B1. Located in zone Orange in between F.O.S and McDonald.

http://www.sungeiwang.com/directory/floorplan_c.htm

Usability: The toilet is locked. User have to ask key from toilet staff.
• The door is locked. There is no notification direct user to get the key from toilet staff.
• The door can’t be fully opened.
• The grab bar prevent wheelchair user to transfer from wheelchair to toilet bowl.
• This tap of the hose isn’t user friendly. Because it requires hand twisting and turning strength which might be a disadvantage for those hands are weak.

Lift: No disabled feature.

Have to take note that most of the lift in Sg Wang have a steel divider at the center of the lift.

A steel divider at the center of the lift.

Only lift in blue zone is accessible.

Only lift in blue zone is accessible.

Have to take note that most of the lift in Sg Wang have a steel divider at the center of the lift. Only lift in blue zone is accessible.

Wheelchair service: Yes. IC or license for deposit.
Information Counter:

Located near entrance. Too high for wheelchair user.

Located near entrance. Too high for wheelchair user.

Public Phone:

The height of public phone is too high and unreachable of wheelchair user.

The height of public phone is too high and unreachable of wheelchair user.

Contact: Address: Sungei Wang Plaza Management Corporation
Lower Basement One, Sungei Wang Plaza, SWP Box No. 009, Jalan Bukit Bintang, 55100 Kuala Lumpur.
Phone: 03-2148 6109
Fax: 03-2144 5269
Website: http://www.sungeiwang.com
Remark:
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* Any amendment or information to be update, please do not hestitate to email to inclusivemalaysia@gmail.com. Thanks.

Categories: Shopping Mall

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Co-orgarnisers

  • Japan International Cooperation Agency (JICA)
  • Beautiful Gate Foundation For The Disabled
  • Our mission statement is “Become a major Information Technology (“IT”) service provider in the small & medium enterprises (“SME”) sector”